Privacy Policy

This Privacy Policy describes how Lavra Minimal (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lavraminimal.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

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How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

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What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

• Account information including your username, password, security questions.

• Shopping information including the items you view, put in your cart or add to your wishlist.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

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Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

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Information We Obtain from Third Parties

We may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

• Third parties who use online tracking technologies (pixels, cookies, SDKs) to help us improve user experience and marketing campaigns.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

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How We Use Your Personal Information

• Providing Products and Services: Process orders, manage accounts, arrange shipping, handle returns, and provide related support.

• Marketing and Advertising: Send promotional communications and display relevant ads.

• Security and Fraud Prevention: Detect and act on possible fraud or misuse.

• Customer Support: Respond to inquiries and improve service.

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Cookies

We use Cookies to operate and improve our Site, remember preferences, analyze performance, and personalize experiences. For more details about Shopify’s cookie practices, visit: Shopify Cookie Policy.

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How We Disclose Personal Information

We may share your data with:

• Service providers (payment processors, shipping companies, IT support)

• Business partners (including Shopify)

• Affiliates within our corporate group

• As required by law or in connection with a business transaction

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User Generated Content

If you submit reviews or other content on our Site, it may be public. We are not responsible for the privacy of information you choose to make public.

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Third Party Websites and Links

Our Site may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

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Children’s Data

We do not knowingly collect personal information from children. If a child has provided personal information, parents or guardians may contact us to have it removed.

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Security and Retention of Your Information

We apply reasonable safeguards to protect your data but cannot guarantee 100% security. Data retention periods vary according to legal, contractual, and operational needs.

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Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Request data portability

• Restrict or object to processing

• Withdraw consent where applicable

• Opt out of marketing communications

To exercise your rights, please contact us at support@lavraminimal.com.

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Complaints

If you have a complaint, contact us at support@lavraminimal.com. You may also have the right to file a complaint with your local data protection authority.

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International Users

Your data may be transferred and stored outside your country of residence, including in countries that may have different data protection laws.

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Contact

For questions about our privacy practices or to exercise your rights, email us at:
📧 support@lavraminimal.com